At Certio, your privacy is important to us.

This Privacy Statement explains how we collect, use, and protect your personal information when you use our services to order and apply certificate labels for official documents.

1. Information We Collect

When you use Certio, we may collect the following information:

• Personal Information: name, email address, phone number, and billing or shipping details.
• Order Information: details of certificate labels you order, including quantity, customization, and delivery information.
• Usage Information: information about your interaction with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

• We use your information to:
• Process and fulfill your orders for certificate labels.
• Communicate with you regarding your orders, updates, or inquiries.
• Improve our services and website experience.
• Comply with legal obligations or respond to legal requests.

3. Information Sharing

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers who assist in fulfilling your orders or delivering our services, under strict confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw consent to receive marketing communications at any time.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services.

7. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about your privacy or this Privacy Statement, please contact us at:

Email: support@certio.com.au

This website is operated by Certio, a trading name of Kite Digital Pty Ltd.

Last Updated Date: March 24, 2026